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Why should government care about social innovation?

Returning from the Social Innovation Exchange (SIX) summer school, which was held in Lisbon on July 14-17, I am feeling energized and confident that social innovators hold the key to many of the new...

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Global impressions – Part II

From The Australian Centre for Social Innovation (TACSI) in Adelaide, to Melbourne’s VPS Innovation Action Plan, to Sydney-based strategic design firm Second Road, and to some cutting edge research...

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Public servant: What’s your vocation?

This article was previously published in the Danish weekly Mandag Morgen. We speak a lot about how the public professions – primary school teachers, nurses, doctors – are driven by their vocation, and...

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How do you go about gauging the effect of development work?

What difference do we make for the businesses and citizens who ultimately pay our salaries? And how do we gauge the difference that we make? For the last seven years, MindLab has been very keen to...

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DESIGN THINKING AND METHOD

How can a magic straw be a tool for Service Innovation? - Prototyping as a method in Service Design. Putting what we do not know into words can be a challenge, and can mean exposing on our blind spots....

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Inspiration for service design

Service design places the user of a service at the center. If you look at the process from supplier to end user as a service journey, you get an accurate picture of what your service design should look...

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REFLECTIONS ON “IMMERSION IN PUBLIC DESIGN”

In June, MindLab hosted the Design for Europe seminar, “Immersion in Public Design”, with the French innovation lab, la 27e Region. MindLab reflects on thoughts prior to the seminar and how to host an...

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